MB SD C4 Device not connection solution

16.07.2016

One of our customer had the device not connection problem when using MercedesMB SD Connect C4diagnostic system. Here is the working solution provided by mbstartool.com engineer.

<imgalt="mb-sd-c4-device-no-connection" data-mce-src="http://blog.mbstartool.com/wp-content/uploads/2016/07/mb-sd-c4-device-no-connection.jpg" height="684" src="http://blog.mbstartool.com/wp-content/uploads/2016/07/mb-sd-c4-device-no-connection.jpg" width="1218">

Solution:

You are required to update the MB SD C4 firmware follow the guide here:

He did follow the solution but still had the file for software update error

<imgalt="sdconnect-toolkit" data-mce-src="http://blog.mbstartool.com/wp-content/uploads/2016/07/sdconnect-toolkit.jpg" height="736" src="http://blog.mbstartool.com/wp-content/uploads/2016/07/sdconnect-toolkit.jpg" width="1045">

The problem is that the names are wrong in file "SDconnectToolkit", you need to correct them as:

Update_automatic , Update_manual ; Update_Special

<imgalt="update_automatic-update_manual-update_special" data-mce-src="http://blog.mbstartool.com/wp-content/uploads/2016/07/Update_automatic-Update_manual-Update_Special.png" height="245" src="http://blog.mbstartool.com/wp-content/uploads/2016/07/Update_automatic-Update_manual-Update_Special.png" width="710">

Customer feedback:

this was the right solution of the Problem.

The Names were wrong.

Thank you very much for your help.

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